It was quite tiring when we arrived coz initially i have reserved a room over the phone which did cost a lot for the long distance call to hongkong using my mobile phone. I have paid it using my credit card and to our surprise when we got there we didn't have any reservation. It's painstakingly hard to communicate if customer service of the hotel is not very fluent in English.
This is not really good for a big company not to have a record of your reservation when they've already charged your credit card, I already gave them a copy of the amount credited in my statement and they told i'll find out the next day if i really had a reservation coz they will talk to accounting.
This is not really good for a big company not to have a record of your reservation when they've already charged your credit card, I already gave them a copy of the amount credited in my statement and they told i'll find out the next day if i really had a reservation coz they will talk to accounting.
So we had to wait for a room to become available around 3pm when we arrived 11am. So the children went out in the Garden, i had a bit of a headache coz we were already awake since 3am with almost no sleep to get to the airport for the flight early that morning and it was already a tiring day. The Hongkong International Airport was so huge we had to ride a train going to the other side just to go to immigrations and get our luggage.
We stayed at the hotel lobby restuarant for a while to eat lunch. It was a little expensive for a noodle soup that costs around 800 in Philippine pesos when converted but it was good and the serving was big so it would be wiser to just share it with the kids if you have kids with you coz they won't be able to finish it.
Eventually a little earlier than 3pm we got our rooms. It was smaller than our first room last summer with no balcony, to think rates during december is a lot higher than rates during summer because it's peak season.
By the way if you want to stay in their hotel it would be wise to get an annual pass so you get around 40-50% discount on room rates every Sunday to Thursday I used my annual pass and we got the room for around P8000 in Philippine Pesos or $1254 Hongkong Dollars for a Garden View room , this rate was half the price last summer. But it's still worth the price to experience Christmas in the Air in the cold weather in Hong Kongthe disney way :) There are also cheaper rooms in their other hotel the Disney Holywood Hotel if you want to save!
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